Monitoring, Evaluation, Accountability, and Learning (MEAL) Manager

Contract Length: One year (with the possibility of extension)
Type of contract: Full-time (40 hours/week)
Salary: 3’500’000 – 4’000’000 MNT
Base: Ulaanbaatar, Mongolia (possible arrangements of field trips to project target aimags)
Reports to: Head of Programmes (HoP)
Starting date: as soon as possible
Applications will be reviewed on a rolling basis.


People in Need (PIN) is a non-governmental, non-profit, international organization founded in the Czech Republic in 1992. Along with PIN Mongolia, PIN now works in more than 30 countries globally. PIN’s global structure includes Headquarters (HQ) based in the Czech Republic, and PIN UK based in London, United Kingdom.
PIN came to Mongolia during the winter of 1993 with food and clothing donations as the Mongolian population was struggling to adapt to the new realities resulting from the collapse of the Soviet Union.  PIN returned to Mongolia during the dzud (extreme winter disaster) of 2009–2011, with the permanent office being established in 2011. Since then, PIN has delivered more than 30 projects covering all 21 Aimags (provinces), impacting thousands of people in rural and urban settings. These projects have focused on climate change and sustainable livelihoods, emergency response, gender and social inclusion, civil society empowerment and good governance, and education and skills development sectors.

Position Summary

The role of the Monitoring, Evaluation, Accountability and Learning (MEAL) Manager is to establish and implement systems to promote evidence-based decision-making and to ensure harmonized monitoring and evaluation practices across Mongolia Country Programme. The position holder will support the design and continuation of standardized MEAL processes and tools in coordination with both PIN-Mongolia staff and relevant implementing partners. This will involve: developing and supporting programme and partner teams to use MEAL systems to collect, aggregate and analyse data in addition to playing a key role in ensuring the compliance and reporting needs of key stakeholders are met in full. The MEAL Manager will have full oversight of all MEAL-related activities in projects.

Duties & Responsibilities

  • Maintain consistency in MEAL processes across all projects;
  • Adhere to PIN policies, guidance, and procedures; with special attention to Safeguarding Standards and Procedure, Do No Harm policies; immediate reporting and redress of any complaints and issues based on their severity;
  • Ensure, when possible, that due diligence and/or capacity assessments of third parties include an assessment of third parties’ implementation of key safeguarding and risk policies including the prevention of SEAH;      
  • Provide trainings and awareness sessions on Safeguarding, CoC and Key policies to partner organizations/beneficiaries, when necessary;
  • Create and maintain a fulfilling and protective environment;
  • Regularly review the relevance of MEAL tools, indicators, and planning; ensuring that the indicator tracking tables are updated;
  • Provide technical support during project MEAL planning, including guidance on developing the Results Framework, Indicator Tracking Table (ITT), methodologies and M&E tools, and project work plan;
  • In close cooperation with Project and Programme Managers, monitor the budget for MEAL activities for all current projects;
  • Participate in grants-opening meetings when a new project starts – provide support on the MEAL planning and preparation;
  • Support project teams in preparation for regular project review meetings, including data collection methodologies/tools, data management, analysis and use, regular updates of ITT and meaningful reporting on indicators;
  • Identify the needed analytics for monitoring programme efficiency and other reporting purposes;
  • Support project teams in preparation and implementation for the project MEAL-related activities, including field monitoring visits and constructing surveys and questionnaires on a needs basis;
  • Support the implementation, dissemination and use of assessments and evaluations in addition to monitoring data in programme development, adjustment, and review;
  • Contribute to organisational learning through supporting specific analysis, lessons learned, and reporting;
  • Ensure capacity building and training of programme, support and partner staff on MEAL conceptual and technical areas;
  • Ensure data collected under different projects are properly stored on ELO (PIN’s internal archiving system, and other databases) in accordance with the relevant data protection policies;
  • Design and develop methodologies and tools related to monitoring, evaluation and capitalization of lessons learned, and accountability and reporting, ensuring that they are age/gender sensitive;
  • Support project teams in planning for and implementing Community Feedback and Response Mechanisms (CFRM) providing opportunities for beneficiaries to receive information about our commitment and standards, raise suggestions and recommendations for improvements and understand protocols for action to be taken in response;
  • Produce a report on M&E activities to support learning by Country Office staff and other country offices and facilitate follow-up;
  • And fulfills any other tasks as required.


  • University degree in social sciences, development, demography analysis or statistics or any other relevant field;
  • Experience working in a humanitarian and development context in a role with Monitoring and Evaluation responsibilities (preferably NGO sector, international organizations);
  • Proven experience in project management, with a track record of successful project implementation
  • Ability to design and plan research activities;
  • Experience in data collection and handling of electronic data collection tools;
  • Experience in quantitative and qualitative data analysis (ability to use statistical and data management software such as STATA, SPSS, NVIVO, QDA Miner will be an advantage);
  • Knowledge and experience in MEAL/M&E frameworks and methodologies (developing project log-frame, results framework/MEAL plan and its implementation);
  • Good level of written and spoken English;
  • High ethical standards and ability to endorse principles of confidentiality and data protection;
  • Excellent report-writing skills;
  • Excellent analytical and interpersonal skills;
  • Ability to work under stress, follow projects through to completion with strict deadlines and without loss of attention to detail;
  • Effectively work independently and as a team member, ability to work closely with colleagues abroad, self-motivation and ability to set and meet goals.
  • We encourage individuals who are currently residing in Ulaanbaatar to apply for the position.

What PIN offers:

  • Full-time contract;
  • Salary in the range of 3’500’000 – 4’000’000 MNT gross/month based on your experience and skill;
  • Health insurance coverage;
  • Stable position in an international NGO with multinational staff;
  • Capacity building and the possibility of career growth.

How to apply?

Please apply via following link  

Note that only the shortlisted candidates will be contacted. PIN will review the applications that come in on an ongoing basis and close the application process once we’ve found a suitable candidate.

People in Need staff are expected to perform job duties and responsibilities in accordance with People in Need Code of Conduct and Key Policies (available at: ). People in Need Staff will undertake the appropriate level of training.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.