VACANCY ANNOUNCEMENT: Monitoring & Evaluation and Community Feedback and Response Officer

Duration: 6 months with the possibility of extension 
Starting date: earlier July 2022
Gross salary: 1’500’000-2’000’000 MNT (based on the experience and skills)
Reports to: MEAL manager

Scope of work:

The role of the Monitoring & Evaluation and Community Feedback and Response (CFR) Officer is to closely track project M&E systems by ensuring proper tools and processes are in place to allow for relevant and effective collection of data in the field (together with project managers and field officers). The position holder is also responsible for ensuring the effective implementation of the Community Feedback and Response Mechanism (CFRM).

Responsibilities for MEAL quality management:

• Support Monitoring, Evaluation, Accountability, and Learning (MEAL) manager in maintaining consistency in MEAL processes across all programs and projects.

Responsibilities for MEAL system implementation and reporting:

• Support project teams in preparation for regular project review meetings, including a regular updates of the Indicator tracking table (ITT) and meaningful reporting on indicators.
• Develop forms for online/offline data collection and support in designing, planning quantitative and qualitative data collections including tools development.
• Participate in conducting surveys or other data collection activities (observations, KIIs, FGDs etc.).
• Support line manager in conducting data analysis on collected data and developing reports.
• Coordinate with field enumerators during data collection phases.
• Ensure data collected under different projects are properly stored on ELO (PIN’s internal archiving system, and other database) in accordance with the relevant data protection policies.
• Regularly inform the line manager about findings and any other issues arising from MEAL activities.
• Support regional MEAL advisor as requested.

Responsibilities for CFRM implementation and reporting

• Serve as a focal point for CFRM by receiving complaints and feedback from the community, logging them in the CFRM logbook, and responding to them in a timely manner with overall supervision from the MEAL manager.
• Ensure CFRM analyses are being conducted and results are shared regularly with country program staff.
• Ensure CFR channels are endorsed during different project activities through visibility materials (CFR info cards, CFR channels posters etc).